Shipping policy

At Sunny Grove, we are committed to delivering your order efficiently and safely. Please review our shipping policy below for details on processing times, shipping rates, and delivery expectations.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).
Orders placed after 3:00PM will be processed the next business day.
You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery times are estimates and may vary due to carrier delays, weather, or high-volume periods.

Shipping Destinations

We currently ship to the United States and select international locations.
If your location is not available at checkout, please contact us.

Shipping Carriers

Sunny Grove partners with reliable carriers such as USPS, UPS, FedEx, DHL, etc. to ensure timely delivery.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number. Please allow up to 24 hours for tracking information to update.

Delays & Exceptions

Sunny Grove is not responsible for shipping delays caused by:

Carrier issues
Customs clearance (for international orders)
Incorrect or incomplete shipping addresses

Lost or Damaged Packages

If your order arrives damaged or appears to be lost:

Contact us within 3 of delivery.
Include your order number and photos (if applicable)

We will work with the carrier to resolve the issue as quickly as possible.

Address Accuracy

Please ensure your shipping address is correct at checkout. Sunny Grove is not responsible for orders shipped to incorrectly provided addresses.

Contact Us

If you have any questions about shipping, please contact us at contact@shopsunnygrove.com.